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CUSTOMER SERVICE
Cedar Concepts has had a successful history of using the best combination of experience and engineering
to meet unique customer needs for Contract-Manufacturing.
Cedar Concepts is able to rapidly respond to unique and specialty requests, with a level of organization
that won the ISO 9001:2000 quality certification. As a result, Cedar Concept customers expect to have a quick
response to their needs, and to receive their products on-time and within specification.
Customer purchasing processes are simplified and on-time delivery is excellent.
The office area occupies 3,000 square feet of the north building with offices for the plant and administration.
The offices are completely computerized for both process control and management/bookkeeping. Also in the north
building there is a 800 square foot laboratory facility which serves as a quality assurance and development laboratory.
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Cedar Concepts prides itself on providing the strict confidentiallity, the personal customer attention, and the reliable on-time performance that continues to build long-term customer relationships.
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Copyright (c) 2002 Cedar Concepts. All Rights Reserved.
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